Conditions d’utilisation

Store: Elureix
Address: Contrada Ponte Fiumarella 226, 91025 Marsala, Trapani, Italy
Email: contact@elureix.com
Phone: +39 346952021
Full Name: Pietro Scialabba

Welcome to Elureix. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, you should discontinue use of our website.

1. Acceptance of Terms

Elureix operates this website and provides its services subject to these Terms of Service. References to "Elureix," "we," "our," and "us" refer to the store and its operators. By accessing the website or purchasing from us, you agree to comply with these Terms together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

2. Eligibility

By using our website, you confirm that you have reached the legal age of majority in your country of residence or that you have obtained permission from a parent or legal guardian to use our services.

You agree to use this website only for lawful purposes and in accordance with all applicable laws and regulations.

3. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, complete, and up-to-date information and to notify us promptly of any unauthorized access to your account.

4. Orders and Billing Information

By placing an order, you confirm that all billing, shipping, and payment information provided is accurate and complete.

We reserve the right to refuse, limit, or cancel any order if we reasonably believe that:

  • Fraudulent or unauthorized activity has occurred.
  • Payment cannot be verified.
  • Pricing or technical errors have occurred.
  • The order violates applicable laws or these Terms.

If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.

5. Products, Pricing, and Availability

We make every reasonable effort to ensure product descriptions, photographs, pricing, and availability are accurate.

However, occasional errors may occur. We reserve the right to correct inaccuracies, update product information, modify prices, discontinue products, or limit product quantities at any time without prior notice.

Product colors may vary slightly depending on your device display and screen settings.

Unless otherwise stated, prices displayed on our website are shown in Euro (€) and include VAT where required by applicable law.

6. Payments

Payments are securely processed by independent third-party payment providers using encrypted technology. Elureix does not store complete payment card information.

Orders will only be processed after successful payment authorization.

7. Shipping and Delivery

  • Processing Time: Orders are generally prepared and dispatched within 24–48 business hours after payment confirmation.
  • Estimated Delivery Times:
    • European Union & Switzerland: 8–10 business days
    • United Kingdom: 6–10 business days
    • South Africa: 8–12 business days
  • Free Shipping: Available on qualifying orders over €30.

Delivery estimates are provided for convenience only and are not guaranteed. Delays caused by customs authorities, carriers, weather conditions, public holidays, or other circumstances beyond our reasonable control may occur.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may be returned within the applicable return period provided they satisfy all return requirements. Refunds are issued only after the returned product has been received and inspected.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with website security or functionality.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Copy, scrape, or reproduce website content without permission.
  • Use the website in a manner that may damage our business or other users.

10. Intellectual Property

All website content, including text, graphics, logos, photographs, videos, product descriptions, icons, designs, layouts, and trademarks, is owned by Elureix or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without our prior written consent.

11. Third-Party Services

Our website may utilize third-party services including payment processors, shipping providers, analytics services, hosting providers, and marketing platforms.

These services operate independently under their own terms and privacy policies, and Elureix is not responsible for their independent practices.

12. Disclaimer of Warranties

Except where otherwise required by applicable law, our website and services are provided on an "as available" and "as is" basis without warranties of any kind, whether express or implied.

13. Limitation of Liability

To the fullest extent permitted by law, Elureix shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Where liability cannot legally be excluded, our maximum liability shall not exceed the amount paid by the customer for the relevant order.

14. Force Majeure

Elureix shall not be responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, transportation disruptions, government actions, labor disputes, internet outages, pandemics, or other force majeure events.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be published on this page and become effective immediately upon posting unless otherwise required by applicable law.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Italy.

Nothing contained in these Terms limits any mandatory consumer rights available under applicable law.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Elureix
Contrada Ponte Fiumarella 226, 91025 Marsala, Trapani, Italy
Email: contact@elureix.com
Phone: +39 346952021